1. Introduction

At Infah Collections (FAIZ AL NILE IMPEX TRADING LLP), we aim to deliver your orders quickly, safely, and reliably. Our shipping policy outlines the timelines, methods, and regions we serve, along with important information regarding delivery partners, tracking, and charges.

2. Shipping Regions & Delivery Time

We currently ship across India and select international locations, including the UAE.

  • Domestic Orders (India): 3–7 business days
  • International Orders: 7–14 business days (depending on customs and destination)

Please note that these are estimated delivery timelines. Delays may occur due to public holidays, regional disruptions, or customs clearance procedures.

3. Shipping Charges

  • Domestic Shipping (India):
    Standard shipping is free for orders above ₹ For orders below ₹999, a flat shipping fee of ₹60 will apply.
  • International Shipping:
    Charges vary based on destination, weight, and shipping method. Exact shipping cost will be displayed at checkout before payment.

Any additional customs duties or taxes (for international orders) are the responsibility of the recipient and may vary by country.

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation email or WhatsApp message containing your tracking number and a link to track your shipment in real time.

You can also track your order by:

  • Visiting the “Track My Order” section on our website and entering your order ID.
  • Contacting our customer support team with your order details for assistance.

Please allow up to 24 hours for the tracking link to become active after dispatch.